Delivery & Returns
Standard Delivery (UK)
Delivered in 3-5 business days.
Our deliveries may be taking a little longer than usual right now. Please bear with us as we are working hard to get your deliveries to you as quickly as possible. We appreciate your patience and apologise for any inconvenience this may cause.
Unfortunately, we are currently unable to offer next day delivery or EU and International shipping.
Free standard delivery on orders over £100
Standard delivery - £4.95
We hope you are delighted with all your purchases from Madison & Mayfair. But if you do change your mind or you’re not 100% satisfied with your purchase, you can return it to us in its original condition and original packaging with a completed returns form within 28 days for a full refund, excluding delivery fees.
You are responsible for covering the cost of returning items to us. Please take care to keep all packaging as we can only accept returns with the original packaging. It is important to include your completed returns form to help our team identify your order. Without this, we may be unable to complete your refund or exchange.
Please note, it takes up to five business days to process a return, although this may be longer without a completed returns form.
The return cost of faulty items will be covered by Madison & Mayfair. We will offer a replacement and will also collect the faulty product upon delivery of the new one.
Please contact us within 5 working days to resolve the issue of damaged or faulty items.